Set out below is information that the Privacy Act requires the Bali Tourist Card and its (sub domains, aliases of these domains, subsidiaries and licensors) to communicate to all Users of the Bali Tourist Card  and its (sub domains, aliases of these domains, subsidiaries and licensors). We recommend that you keep this information for future reference.


The Bali Tourist Card and its (sub domains, aliases of these domains, subsidiaries and licensors) are committed to adopting the highest standards to safeguard our customers´ personal information.

What personal information do we collect and store?

The type of personal information we collect may include your name, address, telephone numbers, email address, where you are holidaying, what services you use (such as your service preferences, date, time, and information on your browsing activity when visiting one of our websites and apps), and personal preferences. This information permits us to ensure accurate registry and account details, and also helps us develop products and services to suit your needs. 
The Privacy law requires us to collect personal information about you only if it is reasonable and practical to do so.

The Bali Tourist Card and its (sub domains, aliases of these domains, subsidiaries and licensors) take measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.

Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however we may not be able to provide you with the services that depend on the collection of that information, particularly if the collection of that information is required by law.

How do we protect your information?

We employ secure technology in all areas where your credit card details are required and use authorised and recognised companies for payment processing

You can check this security protection setting within your browser. For more information, contact your browser's publisher. Your account information and order history are kept behind our firewall. All transaction information is processed under encrypted channels, although you always have the option to choose unencrypted processing.

To be sure you have the most protection available, be sure to download the latest version of today's most popular browsers, Chrome, Google, Firefox and Internet Explorer. In addition, access to your personal information is restricted within our company to provide maximum security.

What are Cookies?

Cookies are alphanumeric identifiers that are placed on your computer's hard drive through your web browser. Cookies enable our systems to recognise your browser and welcome you back. By disabling cookies, you will not be able to participate in some of the features offered by the Bali Tourist Card and its (sub domains, aliases of these domains and subsidiaries)

Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable or to warn you when cookies are used. As there are many browsers in the marketplace, the easiest way to change your settings is by searching for Cookies in your Help contents on your browser. We recommend that you leave your Cookies enabled otherwise, you will not be able to visit us.

Our cookies don't send us back any information about your computer or any other information on your hard drive.


The personal information that we ask for is generally used to provide goods or services to you. For example, for a credit card transaction we need your card number

We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details.

Where possible, we try to ensure that our disclosure of information to other organisations (for example market researchers, and others with whom we have commercial arrangements) is in a way that does not personally identify individuals.

Access to your personal information

We will provide you with access to any of your personal information we hold (except in the limited circumstances recognised by privacy law).

If you require access to your personal information, please e-mail Of course, before we provide you with access to your personal information we will require some proof of identity. For most requests, your information will be provided free of charge, however we may charge a reasonable fee if your request requires a substantial effort on our part.

If you need to update your information (eg. if you change your address), please contact the Bali Tourist Card and its (sub domains, aliases of these domains, subsidiaries and licensors) so we can make the change.


This Web site and app may contain links to other sites. Please be aware that the Bali Tourist Card and its (sub domains, aliases of these domains, subsidiaries and licensors) are not responsible for the privacy practices of such other sites. We encourage our users to be aware, when they leave our site, to read the privacy statements of each and every Web site and app that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site and mobile application.